Professional development

Find out about your professional development opportunities within communications in the Civil Service.

Our curriculum

We encourage communications professionals to move across roles to broaden their skills and experience. We also provide a competency framework and a core curriculum of professional development to make sure Government Communication Service (GCS) professionals can deliver world-class campaigns.

Our curriculum helps communicators build skills across the key Modern Communications Operation Model (MCOM) disciplines, with a learning offer of live and recorded webinars, courses, podcasts, guides and online learning.

You should develop capability in all five disciplines: external affairs, marketing, media, internal communication and strategic communication. You also need to consider your leadership and personal impact skills. 

GCS academy: webinars and podcasts

To further support learning and development across our profession, we offer the following:

For access, contact your department’s development advisor or email

Plan your professional development

As a government communication professional and GCS member, you are required to complete at least 4 Continuous Professional Development (CPD) activities each year. To do this you need to:


We offer learning and development for different levels:

  • essential: GCS standards and essentials that apply to all new government communicators
  • practitioner: new or developing your expertise in that discipline
  • advanced: experienced professionals in that discipline

Learning strategy

The GCS learning strategy follows the Civil Service Learning 70:20:10 model:

  • 70% is self-managed (on the job, special projects, most modern online learning, research, reading, experimentation and reflective practice)
  • 20% through others (observation, feedback, mentoring, coaching and peer support activities) 
  • 10% in the classroom (formal training, courses and organised events) 

*Source: Career Architect Development Planner (3rd edition) 2000 by Michael M. Lombardo & Robert W. Eichinger.

Start your professional development:

    Image credit:
  • Bychykhin Olexandr/ (1)