HEO practitioner
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Emergency Planning Framework
Practical tools and templates for communication professionals showing how to plan, develop and implement an effective response during a crisis.
Published: 2018
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Strategic Communication: MCOM Function Guide
This guide developed by the GCS Heads of Strategic Communication network identifies the core functions of a strategic communication team, key principles of structure and practice.
Published: 2018
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Ensuring Effective Stakeholder Engagement
This guide will support your engagement with stakeholders and equip you with some helpful tools and advice to develop effective stakeholder communications plans within your own teams.
Published: 2016
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RESIST Counter Disinformation Toolkit
This toolkit will help support the dissemination of reliable, truthful information that underpins our democracy.
Published: 2019
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Planning and Delivering Effective Communications Partnership Strategies
This document offers guidance on how to establish successful partnerships.
Published: 2016
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External Affairs Operating Model
This model is an introduction for those considering setting up an External Affairs function or building their current capability in this area.
Published: 2018
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Strategic Communications: a behavioural approach
This guide sets out how to adopt a behavioural approach to ensure your communications are strategic.
Published: 2018
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Business partnering for government communication
This guide explains the benefits of business partnering and sets out how it can be implemented in government departments.
Published: 2018
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