Behaviour change
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CS Live 2021 replay: “Good intentions, unexpected results: unintended consequences and inequalities” (GCS members access)
How behavioural science can support campaign or intervention planning to mitigate where there may be a potential negative impact.
Published: 2021
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GCS builds on scientific approach to communication
The Government Communication Service (GCS) has launched a new guide for communication professionals in government, outlining how to use the principles of behavioural science to improve campaign outcomes.
Published: 2021
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IN CASE: A behavioural approach to anticipating unintended consequences
Written for policymakers, this guide sets out a new approach for anticipating unintended consequences, called the “IN CASE” framework.
Published: 2021
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5 steps to building generational change
Alex Aiken, GCS Executive Director, reflects on a new approach to public service communication following Brexit and the COVID-19 pandemic.
Published: 2021
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How focused communication benefitted a vulnerable community facing a surge of COVID-19
COVID-19 and the urgency required from the Government’s response presented an unparalleled challenge around reaching all communities.
Published: 2021
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Census 2021: creating an accessible and inclusive campaign
Jo Parry from the Office for National Statistics (ONS) talks about what his team did to make the Census 2021 accessible.
Published: 2021
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Strategic problem solving and objective setting course
In this half-day course, learn to identify the role of communication in delivering policy/programmes, direct your campaigns and set a metrics framework.
Published: 2021
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Cognitive behavioural therapy and marketing (GCS members access)
This webinar draws upon the trainer's experience of depression and cognitive behavioural therapy and applies the lessons learned to communications.
Published: 2021
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Inclusive design 101 with Christina Mallon (GCS members access)
As inclusive design lead at agency Wunderman Thompson, Christina Mallon is responsible for guiding brands to be inclusive and accessible.
Published: 2021
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Understanding disinformation (in partnership with GCSI)
Understanding Disinformation teaches participants how to recognise and respond to disinformation as a government communicator.
Published: 2021
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