Crisis communication
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GCS apprenticeship: starting my career in comms
GCS apprentice, Amber Warne, talks about her experience in Government Communication Service (GCS) and the unique opportunities it comes with.
Published: 2021
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Commemorating during crisis: the RAF’s Battle of Britain 80 campaign
Charlie Haines discusses how the pandemic has brought to light the fundamental significance of communications during crises.
Published: 2020
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Coronavirus (COVID-19): GCS Local and local interventions
Helen Clarke discusses the work GCS Local were involved in during the Coronavirus (COVID-19) pandemic.
Published: 2020
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GCS Academy: support to boost your skills without leaving your desk
The GCS adapted its professional development offering to the COVID-19 crisis by switching the learning from face-to-face to online.
Published: 2020
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Modern Media Operations: a Guide
This guide builds on the GCS Modern Communications Operating Model (MCOM) and has been written and endorsed by Heads of News across government.
Published: 2019
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Introduction to modern media operations
Learn the important role of media relations in government communications and the particular pressures government media relations officers face.
Published: 2020
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Emergency Planning Framework
Practical tools and templates for communication professionals showing how to plan, develop and implement an effective response during a crisis.
Published: 2018
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RESIST Counter Disinformation Toolkit
This toolkit will help support the dissemination of reliable, truthful information that underpins our democracy.
Published: 2019
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