IC Excellence

The Internal Communications Excellence Project is about creating excellent practice in internal communications across the Civil Service and its arm's length bodies.

Ultimately, the project aims to lead to significantly improved levels of employee engagement, and therefore performance. There are three strands to the ICE Project.

Engaging leaders

  • Making leaders more confident and effective in communications (both within GCS and the wider Civil Service).
  • Enabling leaders to raise the standard of internal communications operation and delivery in their organisations.
  • Embedding the values of the Civil Service Leadership Statement in their organisations.

Quality and capability of practitioners

IC Space, a practical online resource packed with tips, case studies, tools and best practice examples.

A strong community that shares best practice is also developed on Linked In and Twitter.

Opportunities for secondments, loans and exchanges of talented individuals across the GCS community to develop capabilities.

Departments/ALBs are adhering to a Standard Operating Model and standard job descriptions for IC roles across all organisations.

Launch of the accredited Institute for Internal Comms (IOIC) Intermediate diploma in Autumn 2015, following the success of the Foundation diploma to upskill practitioners.

Specific measurement of IC performance and impact, in line with the wider GCS Performance Framework.

Create a relevant and modern approach to Civil Service-wide communications

Be part of Civil Service Reform (CSR) by delivering a robust strategy for Civil Service wide internal communications.

Guidance & Materials

CSL Leaders as Communicators Presentation (13/06/16), PPT (2.7mb)

CSL Leaders as Communicators Facilitator Notes, PPT (1.3mb)

CSL Leaders as Communicators Candidates Notes, Word (126kb)

CSL Leaders as Communicatos Pre Course Material, Word (15kb)

Get in touch

We’d like to get your views and insights on the role of internal comms in government, and how we can make internal comms exceptional. Get in touch via Twitter, LinkedIn or theicspace@digital.dvla.gov.uk.