The Government Communication Service (GCS) curriculum helps communication professionals improve their performance and build their career.

Strategic communication is at the core of the Modern Communications Operating Model (MCOM2.0) but as a government communicator, you should develop capability in all five disciplines: external affairs, marketing, media, internal communication and strategic communication. You also need to develop your leadership and personal impact skills. 

Academy (GCS members)

To further support learning and development across our profession, we have made GCS recorded webinars and podcasts available to members. For access, contact your department’s development advisor or email

  • Webinars:
    • Introduction to modern media
    • Using behavioural science
    • Introduction to internal communications
    • Communicating locally
    • Media series
    • Resilience
  • Podcasts:
    • FACT: Countering Misinformation in the Media
    • Digital Campaigning Essentials: Introducing the Ecosystem

Plan your professional development

As a government communication professional and GCS member, you are required to complete at least 4 Continuous Professional Development (CPD) activities each year. To do this you need to:

We offer courses for different levels:

  • Fundamental: GCS standards and fundamentals that apply to all new government communicators
  • Practitioner: new or developing your expertise in that discipline
  • Advanced: experienced professionals in that discipline

Learning strategy

The GCS learning strategy follows the Civil Service Learning 70:20:10 model:

  • 70% is self-managed (on the job, special projects, most modern e-learning, research, reading, experimentation and reflective practice)
  • 20% through others (observation, feedback, mentoring, coaching and peer support activities) 
  • 10% in the classroom (formal training, courses and organised events) 

*Source: Career Architect Development Planner (3rd edition) 2000 by Michael M. Lombardo & Robert W. Eichinger.

Start your professional development by: