Accessibility statement

This accessibility statement applies to the Government Communication Service website.

This website is run by the Government Communication Service. We want as many people as possible to be able to use this website. For example, that means you should be able to:

  • change colours, contrast levels and fonts
  • zoom in up to 300% without the text spilling off the screen
  • navigate most of the website using just a keyboard
  • navigate most of the website using speech recognition software
  • listen to most of the website using a screen reader (including the most recent versions of JAWS, NVDA and VoiceOver)
  • access our PDF documents with screen reader software and access the same information on the corresponding web pages

We’ve also made the website text as simple as possible to understand.

AbilityNet has advice on making your device easier to use if you have a disability.

How accessible this website is

We are committed to continuously improving our website’s accessibility, and have recently addressed several previous accessibility concerns. Our ongoing efforts include:

  • Ensuring all images have appropriate alt text for users with visual impairments
  • Maintaining good colour contrast between text and background for improved readability
  • Removing gradient backgrounds and replacing them with solid colours to improve contrast accessibility
  • Fixing broken skip links, ensuring they are now functioning on all pages

Feedback and contact information

If you need information on this website in a different format like accessible PDF, large print, easy read, audio recording or braille email gcs@cabinetoffice.gov.uk.

We’ll consider your request and get back to you in 2 working days.

Reporting accessibility problems with this website

We’re always looking to improve the accessibility of this website. If you find any problems not listed on this page or think we’re not meeting accessibility requirements, contact the GCS Professional Standards Team by emailing gcs@cabinetoffice.gov.uk.

Enforcement procedure

The Equality and Human Rights Commission (EHRC) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 (the ‘accessibility regulations’). If you’re not happy with how we respond to your complaint, contact the Equality Advisory and Support Service (EASS).

Technical information about this website’s accessibility

The Government Communication Service is committed to making its website accessible, in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018.

Compliance status

This website is fully compliant with the Web Content Accessibility Guidelines (WCAG) version 2.1 AA standard.

Non-accessible content

Non-compliance with the accessibility regulations

We have resolved previous accessibility issues and are currently unaware of any areas that do not comply with the accessibility regulations.

Preparation of this accessibility statement

This statement was prepared on 29 May 2020. It was last reviewed on 2 September 2024.

This website was last tested on 2 September 2024. The test was carried out by the Government Communication Service.

The approach we took was to test all main pages, including Guidance, Academy, Career, About, Get involved, and several other key pages. We focused on non-standard elements such as the homepage, section homepages, and pages containing forms or tables.