Accessibility statement

This accessibility statement applies to the Government Communication Service website.

This website is run by the Government Communication Service. We want as many people as possible to be able to use this website. For example, that means you should be able to:

  • change colours, contrast levels and fonts
  • zoom in up to 300% without the text spilling off the screen
  • navigate most of the website using just a keyboard
  • navigate most of the website using speech recognition software
  • listen to most of the website using a screen reader (including the most recent versions of JAWS, NVDA and VoiceOver)
  • access our PDF documents with screen reader software and access the same information on the corresponding web pages

We’ve also made the website text as simple as possible to understand.

AbilityNet has advice on making your device easier to use if you have a disability.

How accessible this website is

We know some parts of this website are not fully accessible:

  • the cookies icon does not reflow with the page and so can block important information when the page is zoomed in
  • the user cannot access the ‘analytical cookies’ slider on the cookies notice on the home page with a keyboard
  • after the user tabs from ‘reject all’ on the cookies notice, it is unclear where the user is as nothing receives focus nor is actionable

Feedback and contact information

If you need information on this website in a different format like accessible PDF, large print, easy read, audio recording or braille email

We’ll consider your request and get back to you in 2 working days.

Reporting accessibility problems with this website

We’re always looking to improve the accessibility of this website. If you find any problems not listed on this page or think we’re not meeting accessibility requirements, contact the GCS Professional Standards Team by emailing

Enforcement procedure

The Equality and Human Rights Commission (EHRC) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 (the ‘accessibility regulations’). If you’re not happy with how we respond to your complaint, contact the Equality Advisory and Support Service (EASS).

Technical information about this website’s accessibility

The Government Communication Service is committed to making its website accessible, in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018.

Compliance status

This website is partially compliant with the Web Content Accessibility Guidelines version 2.1 AA standard, due to the ‘non-compliances’ listed below.

Non-accessible content

The content listed below is non-accessible for the following reasons:

Non-compliance with the accessibility regulations

Preparation of this accessibility statement

This statement was prepared on 29 May 2020. It was last reviewed on 26 May 2021.

This website was last tested on 26 May 2021. The test was carried out by the Government Digital Service.

The approach we took was to test every non-standard page (namely the homepage, the section homepages and all pages containing forms or tables) and then a sample of 2 further pages from each section.