The lost art of listening
Continuing Professional Development (CPD) points: 2
The Lost Art of Listening: the missing key to democratic and civil society participation
Speaker: Professor Jim Macnamara.
Jim Macnamara reports findings from his research showing many organisations do not listen, and argue that increased organisational listening is key to reinvigorating democracy and civil society. Professor Macnamara has blogged about the subject at ‘Everybody’s talking at me…is anyone listening?’