Government Communication Functional Standard

Government Communication Functional Standard GovS 011 sets the expectations for the management and practice of government communications in order to:

  • deliver responsive and informative public service communications that support the effective delivery of HM Government policy and priorities
  • assist with the effective operation of public services

Standard update, September 2023

Version 2.1 of this standard replaces the previous edition [version 2 dated June 2021] and has the same purpose, scope and intent.

The main changes relate to:

  • Minor wording changes to ensure consistency across the suite of functional standards
  • Updated references to GCS governance structure
  • Reordering to better reflect the structure of the Modern Communications Operating Model v3.0, and adding two new communications disciplines, Data & Insight and Digital
  • Updated references to the GCS canon of professional guidance
  • Clarification around requirements on conduct, propriety and ethics.

Details

The standard provides direction and guidance for:

  • permanent secretaries, directors-general (and chief executive officers (CEO) of arm’s length bodies)
  • senior leadership and board members within organisations;
  • those commissioning communications
  • communications leads within organisations
  • those involved in developing, managing and delivering communications
  • third parties engaged in government communications, including in partnership marketing

Contents

  • About this government functional standard
  • Principles
  • Context
  • Governance
  • Campaign life cycle
  • Communication practices
  • References
  • Glossary
  • Framework for gaining audience insight