TED Talk: Got a wicked problem? First, tell me how you make toast
Continuing Professional Development (CPD) points: 2
Video
TED Talk: Got a wicked problem? First, tell me how you make toast
Making toast doesn’t sound very complicated – until someone asks you to draw the process, step by step. Tom Wujec loves asking people and teams to draw how they make toast because the process reveals unexpected truths about how we can solve our biggest, most complicated problems at work.