Internal communication

Creating exceptional internal communications across government will transform our approach to the practice, raise its game relative to other communications disciplines, and provide an exemplar beyond government and the public sector.

On this page:


IC Space website

The Internal Communication (IC) Space is the dedicated website for internal communications professionals across government.

Our standards

Internal Communications Standard Operating Model

It’s important that internal communications is set up and run in a consistent way.  The Standard Operating Model sets out the overall vision, role and remit for internal communications, and a set of job description principles.

These should help you develop and shape your internal communications function in the way it runs and the people that make it all happen.


Learning and resources

Start learning at your own pace and build the skills you need, using our curriculum. You can also engage with our internal communication blogs and resources.

What makes a great internal communicator?

Colleagues from the Department of Education, Ministry of Justice, Department of transport and Cabinet Office discuss what they think makes a great internal communicator.

Watch the video about internal communicator Video length: 4 minutes 43 seconds.