Internal communication

Creating exceptional internal communications across government will transform our approach to the practice, raise its game relative to other communications disciplines, and provide an exemplar beyond government and the public sector.

IC Space website

The Internal Communication (IC) Space is the dedicated website for internal communications professionals across government. This practical online resource with tips, case studies, tools and best practice examples, aims to help professionals do their jobs more effectively.

Russel Grossman, Director of Communications, Office of Rail and Road and GCS Head of Profession for Internal Communications. said:

“Internal Communications’ function is to help leaders in your Department or Agency inform and engage employees, in a way which motivates staff to maximise their performance and deliver the business strategy most effectively. It is not about ‘sending out stuff’.”

Internal Communications Standard Operating Model

It’s important that internal communications is set up and run in a consistent way.  The Standard Operating Model sets out the overall vision, role and remit for internal communications, and a set of job description principles.

These should help you develop and shape your internal communications function in the way it runs and the people that make it all happen.

What makes a great internal communicator?

Colleagues from the Department of Education, Ministry of Justice, Department of transport and Cabinet Office discuss what they think makes a great internal communicator.

Boost your internal communications skills

Boost your skills with our flexible training, by watching a video, choosing an online learning or attending one of our advanced course, visit our academy.