The Quality Assurance Framework (QAF) validates and promotes ‘next level’ excellence in public service communication.
The Government has published a series of Functional Standards.
The Communication Government Functional Standard (‘GovS011’) gives us a comprehensive baseline for the communications profession. It brings together GCS initiatives ranging from Modern Communications Operating Model (MCOM2.0) to the Professional Assurance (PASS) process for spending and the competency framework.
The Quality Assurance Framework shows Government Communication Service (GCS) leaders on a single page how standards of government communication will be assessed.
Quality Assurance Framework (Powerpoint, 963KB, 1 page)
Check your team’s structure and performance against the areas listed under Governance, Campaigns, Practices and People.
In particular, ensure that:
If you have any questions, contact Jo Pennington, Head of Standards, Performance and Innovation.