Crisis communication
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The Wall of Beliefs
The Wall of Beliefs is a toolkit for understanding false beliefs and developing effective counter-disinformation strategies.
Published: 2022
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Crisis communication: A behavioural approach
For those who are new to crisis communications work, the guide aims to be accessible as an introduction.
Published: 2022
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RESIST 2 Counter Disinformation Toolkit
This toolkit will help support governments and communicators to effectively reduce the impact of mis- and disinformation through strategic communications. […]
Published: 2021
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High concern communications (GCS members access)
Practical steps and a scientific theory to explain and recommend the best way to communicate during a crisis or situation of high concern.
Published: 2021
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5 steps to building generational change
Alex Aiken, GCS Executive Director, reflects on a new approach to public service communication following Brexit and the COVID-19 pandemic.
Published: 2021
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How focused communication benefitted a vulnerable community facing a surge of COVID-19
COVID-19 and the urgency required from the Government’s response presented an unparalleled challenge around reaching all communities.
Published: 2021
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GCS Scotland in conversation with Graeme Donohoe on reporting a crisis (GCS members access)
Listen to Graeme, Senior External Communications Officer for the Foreign, Commonwealth & Development Office.
Published: 2021
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GCS Scotland in conversation with Chris Starrs on continuity management during a crisis (GCS members access)
Listen to Chris, Head of Corporate Communications at Police Scotland.
Published: 2021
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How to plan for a major event (GCS members access)
Jose Riera, Head of News at DCMS, tells us how communications are a vital part in marking events a success.
Published: 2021
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Crisis communications (in partnership with GCSI)
Crisis Communications is a five module course that teaches participants how to respond in a crisis as a government communicator.
Published: 2021
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