Crisis communication
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5 steps to building generational change
Alex Aiken, GCS Executive Director, reflects on a new approach to public service communication following Brexit and the COVID-19 pandemic.
Published: 2021
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How focused communication benefitted a vulnerable community facing a surge of COVID-19
COVID-19 and the urgency required from the Government’s response presented an unparalleled challenge around reaching all communities.
Published: 2021
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GCS Scotland In Conversation With… Graeme Donohoe on reporting a crisis (GCS members access)
Graeme Donohoe is a Senior External Communications Officer for the Foreign, Commonwealth & Development Office. Previously a newspaper journalist, Graeme is now responsible for highlighting the good work being carried out around the world by British people from the devolved nations.
Published: 2021
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GCS Scotland In Conversation With…Chris Starrs on continuity management during a crisis (GCS members access)
Chris Starrs is Head of Corporate Communications at Police Scotland. In the past, Chris has worked at Glasgow City Council, where he played a key role in the logistical challenges surrounding the 2014 Commonwealth Games.
Published: 2021
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How to plan for a major event
Jose Riera, Head of News at DCMS, tells us how communications are a vital part in marking events a success.
Published: 2021
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Crisis communications (in partnership with GCSI)
Crisis Communications is a five module course that teaches participants how to respond in a crisis as a government communicator.
Published: 2021
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Digital communications (in partnership with GCSI)
Digital Communications teaches learners about the important role digital communications play within government.
Published: 2021
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HEO strategic communications reading list (advanced)
Explore the reading list for HEO professionals in strategic communication. How to minimise the risks of disinformation and much more.
Published: 2021
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G7 and G6 strategic communication reading list (practitioner)
Explore the reading list for Grade 7 and 6 professionals in strategic communication. How to achieve success for your campaigns and much more.
Published: 2021
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Civil Service Learning
The Civil Service Learning website offers learning and development that supports you to provide excellent public services.
Published: 2021
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