Crisis communication
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HEO strategic communications reading list (advanced)
Explore the reading list for HEO professionals in strategic communication. How to minimise the risks of disinformation and much more.
Published: 2021
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Civil Service Learning
The Civil Service Learning website offers learning and development that supports you to provide excellent public services.
Published: 2021
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Crisis management strategies: Ian Mitroff on successfully managing crises
Published: 2021
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TED talk: The secret to successful crisis management in the 21st century
Published: 2021
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GCS in conversation with David Ross on managing a crisis (GCS members access)
David Ross, Head of Communications at Scotrail, talks about managing a crisis.
Published: 2021
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GCS Scotland in Conversation with Richard Baker on rebranding during a crisis (GCS members access)
Richard Baker from Sight Scotland, talks about rebranding during a crisis.
Published: 2021
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GCS in conversation with Anna Macmillan on working collaboratively during a crisis (GCS members access)
Anna Macmillan, Office of the Secretary of State for Scotland, talks about working collaboratively during a crisis.
Published: 2021
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GCS in conversation with Neil Smith on media handling during crisis (GCS members access)
In this series of 6 podcasts, some of Scotland's top public sector communicators talk about the lessons they've learned from working during the pandemic.
Published: 2021
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GCS apprenticeship: starting my career in comms
GCS apprentice, Amber Warne, talks about her experience in Government Communication Service (GCS) and the unique opportunities it comes with.
Published: 2021
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Commemorating during crisis: the RAF’s Battle of Britain 80 campaign
Charlie Haines discusses how the pandemic has brought to light the fundamental significance of communications during crises.
Published: 2020
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