GCS learning resources

Boost your communication skills and knowledge with GCS on-demand learning resources.

Civil servants working in communication are expected to be up to date with learning.

We recommend you review your learning on an annual basis, with your Professional Development Plan.

These courses and guides together provide a sound base for understanding the role and expectations of government communications in practice.

All civil servants also benefit from and have access to training through Civil Service Learning.

Plan your professional development

As communications professionals, our work must always be of the highest standard, supporting ministers to deliver the government’s priorities. We can help you plan your professional development by using our learning and development offer (L&D) and a Personal Development Plan (PDP).

GCS Essentials

Civil servants working in government communications are required to complete 3 core courses and record them in their PDPs.

Introduction to propriety and ethics for government communication

Maintaining a high standard of propriety and ethics within government communications is fundamental to preserving the public’s trust in the government.

This introductory course will help you to demonstrate an understanding of what is meant by propriety and ethics and to identify and understand the core concepts and principles relevant to you. Using case studies and examples, it will help you to apply these principles whilst you’re carrying out day-to-day tasks in communications.

Accessibility training

Watch Digital accessibility: best practice essentials webinar to learn how to apply techniques and best practices for making your content more accessible. This webinar is worth 2 CPD points.

Working with Parliament: Introduction to Parliament

This course explains Parliament’s role in holding the government to account. It highlights why this affects civil servants, and maps out the various ways they may need to interact with parliamentary scrutiny.

Explore on-demand resources

Access on-demand webinars, podcasts, guidance, publications and reading lists to help build your personal development plan.

On-demand learning

The resources are categorised by discipline and type of content.




Suggested reading

The resources are categorised by discipline and grade.

Other learning opportunities

Civil Service Learning

The Civil Service Learning website offers learning and development that supports you to provide excellent public services.

Presenting Confidently

Whether you are presenting at internal meetings, briefings and public events to large or small groups of people, the techniques in this course will enable you to get your message across more effectively and confidently.

Writing skills

Good writing is essential for delivering public services, developing policy and improving your personal effectiveness.